FAQs
Need Some Help?
Frequently Asked Questions
Below is a selection of our most frequently asked questions, if you need further help and advice, please contact us.
How much does it cost to hire a tree surgeon?
There are many factors which vary the price from tree to tree such as; size, location, difficulty, removal of waste and access. It’s best for us to have a free quotation meeting where the proposed work will be explained and a cost calculated based on how long the job will take to complete.
What time of year should I prune my tree?
Trees can be worked on and pruned any time of year but if the tree is in ill health or decline the times of bud break (just as the leaf is starting to show) and leaf fall (annual shedding of leaves) should be avoided.
My neighbour's tree is over hanging my property, can I remove the branches?
All branches can be removed to the boundary line. If the tree has a Tree preservation order (TPO) or is in a conservation area permission must be granted from your local authority before work commences. When removed the wood and branches have to be offered back to the owner and they may hold value, but not thrown over the fence without permission as this deemed to be littering and trespassing.
My tree has TPO and/or is within a conservation area and I want to just remove a few lower branches, can I do this without permission?
If a tree has a TPO you must seek permission from your local authority before any work is carried out, this can take up to 6 weeks. This is also the case If you are within a conservation area, unless the tree is less than 6 inches in diameter.
As a customer of Eden Tree Specialists Ltd, we would be pleased to offer our assistance by applying for the relevant permissions on your behalf.
My tree has a TPO but seems to be dying and very dangerous, do I still need permission to work on it and make it safe?
Permission is still needed under the 5 day notice for dying and dangerous trees. This allows the council up to 5 days to view the tree and come to a conclusion to the actions required. But in an extreme case, if the tree presents an urgent and serious safety risk measures can be taken. In this case photographic evidence may be needed.
As a customer of Eden Tree Specialists Ltd, we would be pleased to offer our assistance by applying for the relevant permissions on your behalf.
I don’t know which service I need, can you explain the different services you offer?
We know that not everyone is an expert when it comes to trees, or the work they require! Our team will always happily visit to establish what works are required, along with explaining the various benefits of each tree service to you. We are also available on the phone to answer any burning questions you may have.
How should I contact you to arrange a site visit?
We can easily be contacted by telephone on 01234 960796 or by email [email protected]. You can also use our handy “request a site visit” page on our website too which sends a message straight to the team.
